Returns & Exchanges

At ArtfulTea, we want you to be completely satisfied with your premium loose leaf tea and tea accessories. If your order isn't quite right, we accept returns on unopened tea and unused hardware within 30 days of purchase.

Return Process

• 1.
  Contact Our Team

  Email our customer support within 30 days of your delivery date with your order number and the reason for the return.

• 2.
  Prepare Your Package

  Ensure that tea pouches remain factory-sealed and accessories are in their original packaging to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our tea experts inspect the returned items, we will issue a refund to your original payment method within 5-7 business days.